Customer trust is the most important thing. It's the biggest asset for banks, and we have to cultivate it through great technology that helps maintain those direct relationships and positive experiences.
There are so many problems because people are missing information, because the messages are so small, the old empty SWIFT messages; it's a lot of back and forth requesting for this and getting a response. And a lot of that can be solved just by putting all the right information or a lot of information.
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