$62B regional bank enjoys 400% YoY sales growth with Finzly
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Finzly’s FX solution and trade finance positions bank for back-to-back commercial banking industry awards
Objectives
Offer modern FX solution to enterprise customers to address:
Outdated FX platform limited growth of treasury management services
Opportunity loss in acquiring new customers due to the obsolete platform
Poor customer retention caused by an inefficient, counterintuitive interface
Solution
The bank implemented Finzly’s FX STAR platform — a modern, cloud-native solution designed with an API-first approach
FX STAR features a user-friendly web portal that offers self-service capabilities to manage multi-currency accounts, initiate payments, and administer internal users with customizable permissions and limits
The platform streamlines core functions, including pricing, trading, risk management, settlement processing, confirmations, matching, accounting, compliance, reporting, and nostro reconciliation
Seamless integration with the bank's core system and third-party systems
The bank has brought Trade Finance under the same roof using Finzly’s EXIM STAR
Outcome
Improved customer experience: The user-friendly interface and self-service features significantly increased customer satisfaction
Operational efficiency: Automated and streamlined FX processes, from risk management to compliance, led to reduced manual intervention and faster execution
Growth enablement: The new platform empowered the bank to scale its treasury management services and offer competitive FX & Trade Finance solutions, attracting new customers and increasing market share
Results
100%
YoY customer growth
400%
YoY sales growth due to FX services on the new platform
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