Live Oak Bank reaches 100% STP using Finzly's Fedwire Solution
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$62B regional bank enjoys 400% YoY sales growth with Finzly

$62B regional bank enjoys 400% YoY sales growth with Finzly

Finzly’s FX solution and trade finance positions bank for back-to-back commercial banking industry awards



Objectives

Offer modern FX solution to enterprise customers to address:

  • Outdated FX platform limited growth of treasury management services
  • Opportunity loss in acquiring new customers due to the obsolete platform
  • Poor customer retention caused by an inefficient, counterintuitive interface

Solution

  • The bank implemented Finzly’s FX STAR platform — a modern, cloud-native solution designed with an API-first approach
  • FX STAR features a user-friendly web portal that offers self-service capabilities to manage multi-currency accounts, initiate payments, and administer internal users with customizable permissions and limits
  • The platform streamlines core functions, including pricing, trading, risk management, settlement processing, confirmations, matching, accounting, compliance, reporting, and nostro reconciliation
  • Seamless integration with the bank's core system and third-party systems
  • The bank has brought Trade Finance under the same roof using Finzly’s EXIM STAR

Outcome

  • Improved customer experience: The user-friendly interface and self-service features significantly increased customer satisfaction
  • Operational efficiency: Automated and streamlined FX processes, from risk management to compliance, led to reduced manual intervention and faster execution
  • Growth enablement: The new platform empowered the bank to scale its treasury management services and offer competitive FX & Trade Finance solutions, attracting new customers and increasing market share

Results

100%
YoY customer growth
400%
YoY sales growth due to FX services on the new platform