Customer Stories

Core-independent Launch of RTP/FedNow

Problem

Our commercial banking client aimed to offer innovative services for business customers via instant payment rails like FedNow and RTP. Their legacy core system, Fiserv, forecasted a long delay before offering FedNow and RTP. Also, their business banking platform, Dragonfly, lacked instant payment capabilities for customers.

Solution

The bank selected Finzly’s end-to-end platform to handle their commercial payments, as we were the only provider offering a rail-agnostic experience for sending instant payments on both FedNow and RTP. Our direct connections to the Fed and The Clearing House, coupled with our ability to easily integrate with their business banking, core, and satellite systems, positioned us as the preferred vendor.

Payment rails

  • RTP

  • FedNow

Business Banking Experience:

  • Digital Galaxy

Integrations

  • Business Banking: Dragonfly

  • Consumer Banking: NCR

  • Core: Fiserv

Outcome

The bank stands as the first in the US to facilitate instant payments for commercial clients through a unified experience for FedNow & RTP. It plans to introduce QR code-based utility bill payments via our Digital Galaxy experience, using Request for Pay. Additionally, the bank enjoys hassle-free product updates with no platform downtime, and benefits from Finzly's forward-thinking product roadmap.

Key Info

Seconds
To process payments
10x
YoY growth in payment volume
3 months
Less than 3 months to go-live