Business Analyst

Location

Charlotte, NC

About Finzly:

Finzly is headquartered in Charlotte, NC, and was founded in 2012 by financial engineers whose mission is to create a modern, real-time, and responsive platform for bankers who need to break free from core limitations. Our initial success and wider adoption arrived after the introduction of our foreign exchange, trade finance, lending, digital banking, and branch banking solutions. Finzly is on a mission to free banks from their core banking systems and core-vendor limitations, by creating an Appstore ecosystem that empowers banks to launch new products and services instantly and easily. Finzly enables financial institutions to make smarter technology decisions while getting to market at fintech speed.

Recently, Finzly has won:

The “Best and Brightest Companies to Work For” 3 years in a row (2022, 2023 & 2024)
The “Great Employers to Work for in NC” in 2024
The “Best Parallel Core Technology” award at the NACHA Smarter Faster Payments Conference in 2023.

Job Overview:

We are looking for a skilled Business Analyst – US Payments to join our fast-paced team. The ideal candidate will bring deep expertise in banking and financial systems, with hands-on experience in payment rails including Wire Transfers (Fedwire & SWIFT), RTP, ISO 20022, and related payment processes. This role is essential in driving requirement gathering, process improvement, system testing coordination, and product ownership to support payment operations, regulatory compliance, and digital transformation initiatives.

Primary Responsibilities:

Payment Business Analysis & Delivery

Gather, analyze, and document business requirements for Fedwire, SWIFT, RTP, and ISO 20022 payment processing.
Develop use cases, functional specifications, and user stories for payment system enhancements.
Partner with Product Owners, Developers, QA, and Operations to deliver effective payment solutions.
Map legacy payment formats to ISO 20022 message structures for Fedwire Funds Service and international payments.

Process Optimization & Regulatory Compliance

Identify and implement automation and process improvements in Wire and Real-Time Payments workflows.
Ensure adherence to all relevant regulatory and network standards, including Fedwire guidelines and the FinCEN Travel Rule.
Support fraud prevention, risk management, and AML compliance within payment operations.

Testing & Issue Resolution

Define and coordinate user acceptance testing (UAT) for payment system upgrades.
Work closely with QA teams to validate payment message formats such as pacs.008, pacs.004, and camt messages.
Monitor, track, and resolve defects and issues related to payment processing.

Cross-Functional Collaboration & Reporting

Serve as the primary bridge between business teams and technical teams to align on payment priorities.
Produce comprehensive dashboards and reports on payment volumes, operational efficiency, and compliance metrics.
Develop and deliver training materials and user guides for payment system features.

Required Skills & Qualifications:

Technical & Domain Expertise

Minimum 5 years of experience as a Business Analyst in US payments (Wire Transfers, RTP, SWIFT, ISO 20022).
Strong understanding of Fedwire, RTP processing, and ISO 20022 payment standards.
Proficient in SWIFT MT and MX message formats.
Experience with payment system integrations, APIs, and core banking platforms.

Business Analysis & Project Management

Proficient in requirement documentation (BRD, FRD, User Stories) and Agile/Scrum methodologies.
Experience using JIRA, Confluence, and defect management tools.
Strong analytical skills with experience in UAT coordination, SQL, Excel, and BI reporting tools.

Regulatory & Compliance Knowledge

Familiar with Fedwire processing standards, FinCEN Travel Rule, OFAC screening, AML, fraud detection, and related compliance controls.

Preferred Qualifications:

Relevant certifications such as AAP, CTP, SWIFT Certified Specialist, PMI-PBA are a plus.
Background working with banks, fintech companies, or payment processors.
Experience with ACH, Zelle, or other instant payment networks is an advantage.