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As global trade accelerates, regional banks face growing pressure to modernize international banking services without increasing headcount. For Arvest Bank—a $27B institution serving Arkansas, Kansas, Missouri, and Oklahoma—the limitations of a legacy trade finance platform were creating bottlenecks in speed, scale, and client experience.
With a lean international banking team and growing demand for efficient cross-border services, Arvest set out to modernize its trade finance operations. The goal: to increase efficiency, improve turnaround times, and provide a polished, professional experience for clients—without expanding staff or sacrificing accuracy.
Challenges
- Legacy system relied heavily on manual processing
- Transaction turnaround times slowed client service
- Inconsistent formatting hindered professional presentation
- Lean team needed to scale without growing headcount
Solution
- Deployed Finzly’s cloud-based trade finance platform
- Automated key workflows across documentary collections and standby LCs
- Introduced modern client-facing templates for polished presentation
- Enabled seamless support and collaboration from Finzly’s production team
Key Outcomes
- 51% Revenue Growth: Trade finance revenue surged after automation improved capacity
- 30% Faster Processing: Reduced turnaround time for critical instruments
- Professional Client Experience: Templates improved presentation and brand perception
- Long-Term Partnership: Five-year renewal reinforces Finzly’s strategic role
A Strategic Growth Engine
The implementation of Finzly’s trade finance platform transformed Arvest’s international banking operations—reducing manual work, increasing transaction speed, and strengthening client relationships. Faster turnaround times and workflow automation enabled the lean team to serve more clients without added headcount.
Consistent post-implementation support from Finzly’s production team ensured minimal disruption and fast resolution of any issues, reinforcing trust and partnership. With a modern foundation in place, Arvest now views trade finance not as a burden—but as a scalable, revenue-driving business line with room to grow.
