Compliance Policy
Last Updated:
2023-10-24
Organizational Security
Information Security Program
- We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the ISO 27001 and SOC2 Framework.
- ISO 27001 is the international standard for information security. The information security management system standard’s best practice approach helps organizations manage their information security by addressing people, processes, and technology.
- SOC2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
- Our organization undergoes independent third-party assessments to test our security and compliance controls.
- We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.
- Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
- Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
- All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
Third-Party Audits
- Penetration Testing
- Roles and Responsibilities
- Security Awareness Training
- Confidentiality
- Background Checks
We perform background checks on all new team members in accordance with local laws.
Cloud security
Cloud infrastructure security
All our services are hosted with Amazon Web Services (AWS). They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security.
Data hosting security
All databases are encrypted at rest.
Encryption at rest
We perform vulnerability scanning and actively monitor for threats.
Encryption in transit
We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
Vulnerability scanning
We perform vulnerability scanning and actively monitor for threats.
Logging and monitoring
We actively monitor and log various cloud services.
Business continuity and disaster recovery
We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
Incident response
We have a process for handling information security events which includes escalation procedures, rapid mitigation, and communication.
Access security
Permissions and authentication
We perform quarterly access reviews of all team members with access to sensitive systems.
Least privilege access control
All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
Quarterly access reviews
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Password requirements
All team members are required to adhere to a minimum set of password requirements and complexity for access.
Password managers
All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
Vendor and risk management
Annual risk assessments
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor risk management
Vendor risk is determined, and the appropriate vendor reviews are performed prior to authorizing a new vendor.
Contact us
If you have any questions, comments, or concerns or if you wish to report a potential security issue, please contact security@finzly.com